I have been asked to get a pc working properly again after multiple spyware trojan attacks etc. I have cleaned all suspicious muck off it but it is still fairly slow. The problem I think is that the hard drive has about 30 folders which do not have recognisable names but consist of about 20 letters and numbers. They all appear to be something to do with failed sp1 loading attempts. It is not possible to delete these folders either normally or in safe mode or administrator. Does anyone know how to remove them without doing a reformat and reinstall. It is a dreaded Packard Bell system - I keep saying I will not touch them but here I go again. Any comments would be appreciated as usual.
If you are not sure about deleting these folders you could try renaming them one at a time eg. abcdef123 to abcdef123OLD. If there are no problems with sytem errors you should be safe to delete the folders.
I have found that most files and folder that will not delete will go once they are renamed.
these all appear to be failed installs for sp2. Nothing seems to work to get rid of them. I have tried several progs that remove in use files during boot up but none work. As nobody seems to be able to help I will close this one.
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