My friend has a problem on his Medion PC.When he starts it from cold it never arrives at the desktop.He gets the Medion Logo on a blue background.No taskbar along the bottom,or system tray.No icons on the desktop.If you go into Task Manager and select New Task,you can access the internet and the PC works fine.If you right click the desktop to access Display Properties,nothing happens.You can access the Bios,but when you go into Safe Mode to try system restore,the keyboard does not move anythingIt is a Microstar 7200 and runs XP with SP2. When starting up there is a DOS type box with the message..xpsf1.exe is not recognised as an internal or external command,operable programme or batch file.I ran this in Google but it came up with nothing. Any suggestions welcome.
Thank you all for your help.It turns out that he rang Medion this morning before I went round there and their engineer talked him throught a solution.The reason the keyboard would not work anything in safe mode was because it was a wireless keyboard and apparently this is an issue with them.He used an old Dell wired keyboard and got sufficient control to do a restore to factory settings.He is quite happy now ,although he does not know what caused it.He downloads everything he finds in magazines and I can't convince him to be careful.His latest was some new defrag programme which I suspect may be the culprit.We will never know.
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