STOP blue screen error preventing PC from starting

  NWhitt 23:09 21 Feb 2016
Locked

Technical information: *STOP: 0x00000024 (0x00190445, 0x855c9A58, 0xc0000102, 0x00000000)

Recommended advice Disable or uninstall any anti-virus, disk defragmentation or backup utilities. Check hard disk for configuration and check for any updated drivers. Run chkdsk/f to check for hard drive corruption and then restart.

Have tried restarting at last known good configuration but would not progress beyond blue screen.

What can I try next? Not getting beyond blue screen at all and have tried restarting several times.

Windows Vista

  Govan1x 00:05 22 Feb 2016

If you can get to Last good configuration click on cmd instead and type in rstrui.exe and press enter on the keyboard. That should open system restore so try running that to a time before you had the problem.

  xania 10:28 22 Feb 2016

Microsoft community have this response to error code 0x00000024 for Vista users:

click here

  NWhitt 21:21 23 Feb 2016

Won't restart at last known good configuration, Won't start in safe mode Won't launch startup repair

Put in windows vista disk but does not start using that either

  Fruit Bat /\0/\ 22:12 23 Feb 2016

check BIOS is set to boot from CD as first boot device

Reboot with the CD in the drive and watch for the Press any key to boot from CD message.

you need to boot to command prompt and run chkdsk /f/r

this may repair the file system on the drive.

  NWhitt 22:28 23 Feb 2016

Thanks, have now scanned the disk and there are 8kb in bad sectors.

I tried chkdsk /f but get the following: The type of the file system is NTFS. Cannot lock current drive Windows cannot run disk checking on this volume because it is write protected

  Fruit Bat /\0/\ 22:43 23 Feb 2016
  1. From command propmt on the DVD

  2. Type diskpart and press Enter.

  3. Type list volume and press Enter.

  4. Type select volume #, where # is the number of the drive that's giving you the "write-protected" error.

  5. Type attributes disk clear readonly and press Enter.

  6. Type exit and press Enter.

then try the chkdsk /f/r command again.

  NWhitt 21:52 24 Feb 2016

Thanks, just tried Diskpart and get following results Volume 0 E Vista CDFS 2906MB healthy - Volume 1 D Recovery NTFS 10gb healthy - Volume 2 C OS NTFS 174 gb healthy - Volume 3 FAT 118mb healthy (info hidden)

Any further steps you would suggest please?

  Fruit Bat /\0/\ 22:15 24 Feb 2016

in command prompt type

select volume 0 press enter

Type attributes disk clear readonly and press Enter. Type exit and press Enter. then try the chkdsk /f/r command again.

  NWhitt 22:24 24 Feb 2016

currently command prompt reads

DISKPART >

Should I type volume 0 after the > or exit the DSKPART?

  NWhitt 23:16 24 Feb 2016

Followed instructions and exited Diskpart. Now trying chkdsk /f/r but get the following error message

Cannot lock current drive Windows cannot run disk checking on this volume because it is write protected

This thread is now locked and can not be replied to.

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