Start Up "niggly"

  alanstan 09:11 21 Oct 2005

Can anyone please help me??
When I start up my pc I get a small box in the centre of my screen come up which says "Windows preparing to install" I then get another box come on top of that saying "Norton antivirus does not support the repair feature, please uninstall and reinstall"

I cannot get rid of this and I dont know where it has come from, apart from when I upgraded Windows, nor do I know what to uninstall, it is very frustrating as I have to click on the Norton box 3 times before it goes away.......

  pauldonovan 10:11 21 Oct 2005


  alanstan 11:56 21 Oct 2005

Hi Paul,
I have tried disable on Norton but it makes no difference, I cannot uninstall Norton because it was installed into my PC when I purchased it and I do not have a disc to reinstall it, is there another way to uninstalling it without losing it??
Please exuse my ignorance as I am quite a novice, thanks Alan

  thedarkside 11:56 21 Oct 2005

Perhaps an XP hotfix is causing this problem. If you can remember when the problem started, try a System Restore to a time before the problem began.

  ventanas 12:02 21 Oct 2005

The usual cause of this is when the start menu shortcuts are moved. If you have moved them away from their default, move them back again. Reinstalling will not cure it.

  beynac 12:06 21 Oct 2005

This should answer the question - it solved it for me. click here=

  beynac 12:09 21 Oct 2005

Sorry - I should have said. It was the missing folders that caused my problem. I didn' have to uninstall Norton.

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