Stalled Windows Update???

  Sparkly 11:00 20 May 2008
Locked

Hi all can anyone help with this? I have just had a call from a friend who says that his pc is just hanging from what he described to me it sounds like windows update were in the process of updateing and has stalled,he said that last night his sreen was telling him installing update 1 of 1 do not switch of your computer so he left it went to bed and the screen is still displaying this to him, so he eventually just switched the pc off rebooted and just gets the same info and cannot access the pc. Untill i go to his house i cant even tell you what update it was he is new to pc's and is a bit vauge with his explanations. He is running XP Pro SP2 commodo antivirus and firewall, any thoughts on this before i go down to help? Or how i can get around the stalled update. Many thanks.

  ambra4 11:55 20 May 2008

Download this program Dial-a-fix v0.60.0.24

Dial A Fix primary philosophy is to fix problems by setting various things back to their
original Microsoft defaults

This tool is ordinarily meant for technicians, and administrators

click here

Unzip and Double Click on the exe file

Click the green tick button click GO

Dial-a-fix is an advanced utility for 32-bit versions of Microsoft Windows that repair

various Windows problems, such as:

* Windows Update errors and problems with Automatic Updates

* SSL, HTTPS, and Cryptography service (signing/verification) issues

* COM/ActiveX object errors and missing registry entries

* Fix Windows Installer

* And More

  Sparkly 12:41 20 May 2008

Hi ambra4 thanks for the help i'll get back to you with the outcome.

  Sparkly 14:10 20 May 2008

ambra4 thanks very much worked a treat nice one.

  ambra4 14:19 20 May 2008

Glad to hear all well again

Enjoy

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