Spybot /Norton Problem

  ened 06:59 14 Dec 2005

I was trying to help a friend who is having problems with Norton. It does not appear in All Programmes nor in Add/Remove. Yet it is definitely there because it keeps flashing up on the screen which, apart from being irritating, is actually interfering with the current window.

I have suggested he comes here to get help with this problem.

I installed Spybot for him but it will not run because, before it does, it wants to download updates. When asked to do this he just gets an error message. Is Norton preventing this?

  octal 07:12 14 Dec 2005

Bet yer life its still there. I had to uninstall it from a friends computer, it wasn't easy, but this may help click here it could well be Nortons still blocking things.

  Taff™ 07:37 14 Dec 2005

Note that Octal`s link will only work on NAV2003 and prior versions. You need to tell us exactly which version of Norton is causing this. Was it NAV or NIS and the version?

You may need this tool for later versions click here It will remove all those remnants for the programs in the list on that page.

  ened 10:45 14 Dec 2005

Thanks for those replies.

Can anybody suggest a reason why Spybot will not work. Or is it almost certainly norton interfering?

  Taff™ 11:25 14 Dec 2005

I would uninstall both programmes and reinstall. Spybot works with Norton and shouldn`t be a problem. If the message he`s getting says "Bad Checksum" it`s down to the server being busy. Try again later or install it without the updates and then update manually choosing a different server from the drop down list on the update page - there are about six to choose from throughout the world.

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