hi all, i have just installed spy-bot on my XP PC,i ran the "check for problems" and it came back with 110, so i clicked the "sort it out" button, (can not remember what it said" anyway, i decided to run it again, it done its scan, and then came back saying there were 83 problems, but none of the boxes had ticks in them, and the "sort it out" button was greyed out.. any idea what it all means .....thanks
do you have a set preferences button? this might allow you to set it up for your requirements. Sorry this is the best I can do as I do not know the prog. Still it will bring it back to the top for you.
just ran a double check on mine. First time, found 15 problems, second time got green tick, congratulations no immediate problems.
Perhaps it is because you have only just downloaded it, and first time use ? try it again today.
On the left hand side of window ,go into settings then settings again , then click default button , this will select the settings they recommend, later you can change these settings to suit your needs, also read through the help files.
Spybot will only automatically fix the items it lists in red, the others are users choice, generally cookies and recently used file lists, to clean those up you would need to tick the relevant boxes. HTH
"none of the boxes had ticks in them, and the "sort it out" button was greyed out"
if you don't tick the boxes then theres nothing to be sorted hence the button is greyed out.
Some problems are ticked by default, some aren't depending on their type. I suggest what happened was 110 problems where found, 32 where checked and 78 unchecked. You clicked "sort it" and it fixed the 32 checked. You reran the scan and the 78 unchecked ones came up again.