Runnerduck 10:42 08 Jan 2005

When I turn on my computer, a message comes up about Spool 32.exe
The computer locks and I have to restart.
I have no printing jobs waiting.
How can I stop this please, its very annoying

  AndySD 10:45 08 Jan 2005

Can you get into windows at all. If so reinstall the printer drivers. If not what version of windows are you using.

  Runnerduck 10:50 08 Jan 2005

No can't get into windows unless I restart computer, then it works OK. Sorry to be dim, but how do you reinstall drivers?

  AndySD 10:57 08 Jan 2005

Are you using windows XP?

Can you tell us the make and model of your printer.

  Runnerduck 11:02 08 Jan 2005

Computer was put together by a friend so not a branded name. It opens as Windows ME.

  AndySD 11:13 08 Jan 2005

Can you Go Start then My Computer and choose control Panel. Double click Printers and Fax and what is the full name of the printer.

  Runnerduck 11:16 08 Jan 2005

Printer is Epson Stylus C44UX

  AndySD 11:39 08 Jan 2005

click here and download the two Drivers (Driver and EPSON Status Monitor) save them to your Desktop. Then double click on the Driver when its finished double click on the status monitor.

  Runnerduck 17:12 08 Jan 2005

Thanks Andy for your help. I have downloaded drivers etc. Lets hope this solves the problem.

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