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Speedtouch Modem will not connect to ISP
Can anyone help please?. I have an old Win98se PC.When i run the Pipex ISP installation disk--the process goes fine until the end when it tries to connect to the iSP. The USB & ADSL lights flashes green -then USB blinks Red & ADSL goes off--this just repeats itself .
I have updated the USB hub from Microsoft. Removed all other USB devices(printer). Uninstalled ( in Safe Mode)via Device Manager the Speedtouch Modem & done a clean re-install. The Speedtouch Modem appears to have installed OK --but it just wont connect. I have tried to connect using a different ISP ( OneTel) account-and its the same
Hope this make ssome sense to somebody ?
ive now run out of ideas. Any thoughts?
Unplug all telephones and other devices and try the connection. Check all your microfilters and cables.
Thanks for the reply Brundle
Ive just been to the Speedtouch website and downloaded the latest 330 drivers ( no joy). The problem seems to be with the PC--- because it will not connect to 2 separate ISP's. (Pipex & Onetel)The modems work fine with another PC (running XP). It used to work fine with the 98se PC but suddenly stopped.
Its Win98se / 256mb / AMD chip (not sure about its speed)/
The USB ports work fine with a printer. I just cant see where the problem is
If the modem(s) work and the computer works with the modem(s), the problem is most likely to be the line.
ADSL is only enabled for one provider at a time, you can't connect to two different ISPs on one line.
i think it because Pipex does not support win98se anymore
im going to upgrade to XP and see
if i get a solution? --ill post it here
If your modem driver works with the modem the ISP doesn't care what PC you have (even if their blurb says `supports XP/2000` - they mean they won't advise you if you ring them with a problem and say you have Windows 98) - the information to and from your computer is the same in terms of protocol.
Lack of a steady green ADSL light is usually down to a fault in the ADSL signal, either at your home or on the line itself.
whats odd ( and is throwing me ) is this
The modem works with another machine (running XP) using the same cables. Ive updated the Speedtouch driver. I phoned the ISP and they were c**P. The young lady who answered asking if i had 98 SPECIAL edition --not a good start. They just read info off crib sheets available on the net. Not worth £00.50p p/m.
I have not put XP on yet but will tomorrow --that going to be my last try. Its heading for the bin after that :)
From what i read you have the
USB AND the ADSL unit both plug in YOU CAN NOT USE BOTH AT THE SAME TIME IT IS EITHER USB OR ADSL
USB modem is a single PC access ONLY
ASDL + Router is multi-user PC access
4 hard wire and around 254 wireless devices can have Internet access
USB>ASDL im refering to the green lights on the front of the Speedtouch Modem.
Anyway --I HAVE A SOLUTION :)
Even though Pipex claim their are no known problems with Win98se--i did not believe them as my other PC running XP worked fine with the same modem/cables.
I installed XP ( as an upgrade) and it now works just fine :) Whey hay --happiness is here again .
I hope this can help someone else who might face a similar problem.
ambra4--Thanks for your reply --but please don't shout --it makes you look v intemperate :(
is it possible to run my existing adsl line on Karoo coupled with a router, combined, that i can use for my laptop that is wi fi enabled . at the moment i have a speedtouch modem
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