(Posted in Networking without response and now closed there)
I have been trying to connect to my ISP with the 330 but receive Error 678 cannot make a connection. Downloaded latest software and the Error is 721 still "cannot make a connection". If I substitute my DG834G I connect immediately so the line and connection are OK. All the lights and diagnostics on the 330 are OK but at the end it fails to connect. It worked OK before with the software I have but for some reason it will not now connect to the ISP. I am running XP Pro with updates and no firewalls. Suggestions appreciated
if it is a usb device you may have to remove all of the driver prog from add/remove progs then reboot and install the software with the usb modem unconnected. Only connect it when the prog asks for it.
hi there..... have you tried useing a dial up connection with your username and password ??.....your router has them built in ....but the 330 needs to use the dial up connection to sign in to your isp....Dave.