SP2 problem with display?

  JWRH 11:22 28 Mar 2005
Locked

Display hangs
I recently downloaded SP2 and now have a problem that after about 15-20 minutes the display hangs: pc is still running but I cannot change/close any windows. Task Manager shows the program is not running and the only way out is to shut down the pc from Task Manager. Can anybody help?

  Gongoozler 12:36 28 Mar 2005

What program does Task Manager say is not running, or not responding?

  JWRH 15:18 28 Mar 2005

Task Manager does not show any programs as running/not responding. I assume from this that they have shut down successfully but that the screen has frozen.

  Gongoozler 18:03 28 Mar 2005

Are you saying that after the computer has been running for 15 - 20 minutes that it completely stops responding, no response to the keyboard, no mouse cursor movement etc, and the only way to switch off is by the power switch?

  JWRH 19:18 28 Mar 2005

Mouse and keyboard still respond but screen is frozen - can't clear down or change any windows etc. Task Manager comes up ok, but shows no programs as running (I assume that they have in fact shut down) and I have been shutting down via the shut down label at the top of Task Manager as the only way out.. I thought I remembered seing this in the MS site as a known problem with SP2 but have not been able to find the answer again!

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