SP1 Problem while installing

  VOT Productions 20:08 07 Jun 2009

Hello, I've got a Vista PC and a XP. On the Vista PC I get a error while installing SP1. I've tried Microsoft's help but it doesn't work. Please help me.

PS :Tell me if need more details

  VOT Productions 20:09 07 Jun 2009

The error said, could not install SP1, removing all changes

  phono 20:16 07 Jun 2009

Exactly what error are you receiving?

You may have to disable all anti-virus and anti-malware software before trying to install SP1. If you do disable them you should disconnect from the Internet until the install has finished.

It is also a good idea to delete all unneeded files from you PC with a program like CCleaner click here defrag the hard drive and run checkdisk on the drive before installing any service pack. It may seem a lot of work and bother but it is well worth it.

  VOT Productions 20:17 07 Jun 2009

I had already

Note: I'm using Vista Basic

  VOT Productions 20:20 07 Jun 2009

A another note that I use the polish version of Windows

  phono 20:33 07 Jun 2009

Some good advice ref Vista SP1 installation problems at click here

  VOT Productions 18:38 08 Jun 2009

The problem is that your advice doesn't work

I'm using 32-bit Vista

  Sea Urchin 19:06 08 Jun 2009

Rather ungrateful - phono offers very good advice to many people on this forum.

  VOT Productions 19:14 08 Jun 2009

Sorry, phono. Good advice but my PC has probably a more difficult problem

  chub_tor 19:23 08 Jun 2009

Were you able to download the Microsoft fix point 5 in phono's advice?

"5. If the installation still fails, download and extract the KB947821 update from the Microsoft Download Center. The Windows6.0-KB947821-XXX.msu file will ensure that the computer is ready to be updated. Then try to install SP1 again."

And if so did you get an error message with that as well?

  VOT Productions 20:41 08 Jun 2009

Sorry, I forgot to read Question 5 and I'm going to try neither today or torrow

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