Sound not working properly on games, fine in video

  Lorraine Taylor 10:39 08 May 2017
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Hi I am new here and was wondering if anyone could help me. The sound on my windows 10 laptop is not working properly on apps. It is fine on videos eg Youtube or Netflix but when my children try to use their educational games the sound misses most of each word so you cannot work out what the instructions are. I have tried a different browser, I usually use Chrome but installed Firefox and this made no difference. I have also checked that i have the latest flash player update. Does anybody have any ideas as to what to try next?

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