Sony Giga Pocket software installation problems.

  geedad 10:04 20 Aug 2009
Locked

I have just re-installed Sony's Giga Pocket 5 software, but I am getting error messages along the way.
When I boot the PC, an error message pops up which obviously relates to the Giga Pocket software, as follows:

CSgpdCtrl:shwserv.exe: Application Error.
==============================================
The instruction at "0x1004e319" referenced memory at "0x08c48420".
The memory could not be read.
Click OK to terminate program or Click Cancel to debug.
----------------------------------------------
Click OK on this and it disappears. When I try to run GP5, it tells me that it cannot continue because another program is checking it, try in a while. However, the egg timer spins forever at this stage!
Has anyone a similar experience related to Sony Giga Pocket 5?
I am in touch with Sony, but the problem is continuity of Sonys' representatives. Someone replies to me, but a different person picks up my response. Also, the delay is about 24 hours give or take a day!
So...... help!!
geedad

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