hi, i am trying to uninstall software from add/remove programs. But when i click on remove a message comes up "AN ERROR OCCURRED WHILE TRYING TO REMOVE SOFTWARE, UNINSTALLATION HAS BEEN CANCELLED" anyone got any ideas on how i can get rid of the software????? sara
Where XXXXXXX put the software name just as it appears in Add Remove
To remove follow these step's closely, go to start\find\files or folders type in the box XXXXXXX click enter key delete all the entry's it finds with XXXXXXX in it. Next go to start run type regedit and press enter, go to menu under edit click find in the box type XXXXXXX and press enter it will bring up only one entry at a time, press delete key then click ok to confirm to go to next entry press F3 and delete do this until you get to the end of the registry. DO NOT TOUCH ANYTHING ELSE IN THE REGISTRY other than XXXXXXX then reboot your computer
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