software updates

  pat2068 00:09 14 Apr 2003
Locked

I bought a multifunction printer from HP i have an HP comp the software that came with the multifuction has web updates on it every time I try to use them they tell me I'm not conected to the internet I have an ntl broadband connection my daughter has the same but a dial up connection and she can get them I have checked with ntl they say my connectiom is fime but hp keep telling me it is my connection can anyone help please thx pat

  vinnyT 14:24 14 Apr 2003

Poss. firwall is blocking the softwares access to the net. Try, just whilst attempting this dload, disabling any firewall sware you have running. Hope this helps.

  -pops- 14:30 14 Apr 2003

If your printer is working the way it should, ignore all these update reminders. They most likely won't improve the way anything works and quite possibly do the opposite.

There should be a way of stopping the reminders appearing.

Brian

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