software updates

  pat2068 23:46 09 Apr 2003
Locked

i bought a hp multifunction printer the software that came with the machine has a web update selection every time I try to see if ther are any updates it tells me it canot conect to the web I have a ntl broadband conection my daughter bought the same and she can get the updates with a dial up conection any help
thx pat

  RGF 00:00 10 Apr 2003

Try to connect first, then go into the hp software. Often these programs struggle to do the connecting bit themselves.

  pat2068 00:03 10 Apr 2003

I am always conected as I have broadband it is with the broadband it will not conect it will conect with the dial up my daughter uses
thx Pat

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