You can either use the Run command from start menu, type `cmd` then type the ping command, or select All Programs/Accessories/Command Prompt and type it (same thing). Just to clarify, if your email address ended blueyonder.co.uk you'd type `ping pop3.blueyonder.co.uk` - look for your specific pop3 server details in your account settings.
do I ping the incoming or the outgoing, they're different. Forgive me querying but surely pinging checks connectivity or somesuch and it's only this one laptop that has the problem, the rest of us can connect both incoming and outgoing.
We do have a wireless router but this Laptop was using a cable connection at the time, actually it was the first thing I checked, as I use wireless and the router does 'drop out' from time to time and need re-booting.
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