Slow WiFi on new Laptop

  mh84 07:34 25 Feb 2012
Locked

I just bought a Samsung Series 7 laptop. Really happy with it except one thing...which is pretty major I think!

It connects to my WiFi router fine, but in my bedroom, it is really slow. Works much better in other rooms in the house which are closer to the router. My old Laptop (a Sony) works fine on WiFi in the bedroom...so I think its not the WiFi signal range that is a problem.

Anyone have an ideas how I can improve the speed of the connection? I don't really want to be only using the laptop in the front room! Will Changing the channel on the router help?

Let me know if you need more info..sorry Im not very technical so keep your replies simple :)

  steviekm 08:24 25 Feb 2012

Last month I also bought one of these laptops and had similar issues; if the laptop was more than a few feet away from the router the connection dropped and the laptop reported no networks within range. Despite many hours in trying to resolve the issue to no effect I contacted Samsung helpline and they told me to take it back for a replacement as there was a fault with the laptop. I also carried out some research and this is a well known problem with this series; I took it back and swapped it over for a HP Pavilion g6 which is absolutely fine. Hope this helps.

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