slow.................

  puggers 12:57 02 May 2011
Locked

Hi, I'm with plusnet for my broadband connection and have a thompson router. Out broadband connection has all but ground to a halt lately, latest speed being 463 kbps. I am working with plusnet to get everything checked out and they are now going back to BT to get the line checked but the onlyt thing I haven't managed to check here is the router as I don't have another. Could this cause consistently slow speeds or would a faulty router just give intermittent errors? If I log into my neighbours wireless connection (she has given me her codes) I have 3 times the speed.

Thanks R

  onthelimit1 09:00 03 May 2011

I think it unlikely, but if Plusnet decide that may be the problem they should offer you a replacement. Don't accept if they say you have to pay. If they do, threaten to leave and that will probably change their mind!

  puggers 19:41 03 May 2011

Thanks for that, I'll bear your tip in mind, whenever they finally get back to me!

Thanks R

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