Slide scanner problem

  tonyt1151 18:11 08 Mar 2009

Following on from previous post on this subject Hi. I have just bought a slide scanner click here but having problems getting it to work on HP Pavilion DV6000 laptop Vista home premium SP1. I have followed instructions and loaded driver and Arcsoft photoimpressions6 from installation disc. When I open A/soft I can't get scanner to calibrate. All I get is a VERY brief flash of calibration window and then mane window. When I click on aquire picture nothing happens. I have loaded all on my old desktop running XP and although slow all works Ok. I have checked device manager which says scanner is OK All drivers are up to date. I don't know whether problem is with laptop,scanner or Arcsoft
I now have scanner working. However I would like to try using different software but none that I try will recognise that scanner is connected. It shows in device manager under imaging devices but not in cameras and scanners in control panel.

  woodchip 18:22 08 Mar 2009

In another Photo Program go to File in menu look for Acquire

  tonyt1151 18:30 08 Mar 2009

Tried that but slide scanner not given as option

  Woolwell 19:14 08 Mar 2009

Your click here for the scanner doesn't work for me. Which Scanner is it?

I would uninstall and then install making sure that I have the latest Vista drivers from the manufacturer's website.

  tonyt1151 19:44 08 Mar 2009

Sorry my fault click here doesn't work. Its an Ion Slides2PC bought from here I have already tried your suggestions. Thats what I had to do to it working in first place

  Woolwell 23:09 08 Mar 2009

Sorry but it isn't working if it doesn't show up in the control panel as a scanner. However I think that this is basically a camera taking photos of the slides. Try treating it as a camera. I've never used a scanner like the one that you have.

  jack 11:51 09 Mar 2009

click here
Is frequently offer in the Special offers pages of the weekend papers.
It generally perceived to be of poor quality and is known to have driver/software issues with XP/VISTA
The best way out out of this is to send it back as of 'not fit'

Then purchase a regular brand scanner with light in lid capability for much the same price.

  heymin 13:06 09 Mar 2009

Hi, a friend has one of these and he had to disable the camera on his laptop as there seems to be a conflict between the devices. He then loaded the scanner again after disabling the webcam. Hope this helps.

  tonyt1151 18:22 10 Mar 2009

Thanks for everyone's input. I have now got another software program ( AMCap) which works fine. It gives me more control over exposure settings as well.

  witless 17:47 17 Mar 2009

A friend of mine has the same scanner and is suffering the same problem as you described in your original message. I note that you managed to get it working.

Could you give me a few pointers in how you got it to work?

  tonyt1151 18:44 17 Mar 2009

Sorry to be vague but I don't know what I did to get it working !! I just persevered with it. I kept doing it as per the instruction book. I then uninstalled it and then connected it to PC and let it do its own thing. Eventually it just worked!

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