Slide scanner problem

  tonyt1151 19:53 11 Feb 2009
Locked

Hi. I have just bought a slide scanner click here but having problems getting it to work on HP Pavilion DV6000 laptop Vista home premium SP1. I have followed instructions and loaded driver and Arcsoft photoimpressions6 from installation disc. When I open A/soft I can't get scanner to calibrate. All I get is a VERY brief flash of calibration window and then mane window. When I click on aquire picture nothing happens. I have loaded all on my old desktop running XP and although slow all works Ok. I have checked device manager which says scanner is OK All drivers are up to date. I don't know whether problem is with laptop,scanner or Arcsoft

  grey george 21:29 11 Feb 2009

If you right click the a/soft icon and select properties then compatibility mode, you will be able to run it as under xp sp2. See if that makes it run properly.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best phone camera 2017

Stunning new film posters by Hattie Stewart, Joe Cruz & more

iPad Pro 10.5in (2017) review

28 astuces pour profiter au mieux de votre iPhone