Skype v Kaspersky

  tristar 14:48 09 May 2009
Locked

Had an email from my niece. She is trying to install Skype, but cannot get it to install.
I think she has XP home, and has Kaspersky installed as her anti virus program.
I feel Kaspersky may be the problem, but I'm not familiar with it.
Can anyone suggest what she might try? She's OK if it's fairly simple stuff.

  rawprawn 16:07 09 May 2009

I have both Skype and Kaspersky with no problem.
I doubt that is the cause, but she can always stop KIS protection while she installs it.

  tristar 18:28 09 May 2009

Thanks, rawprawn; can you tell us how to stop KIS protection?
As I say, I'm not familiar with Kaspersky.
It's good to know that Kaspersky and Skype can be compatible.

  mfletch 18:33 09 May 2009

Right click on the kaspersky icon in the system tray and click on pause protection choose start manualy

  tristar 18:48 09 May 2009

Thanks, mfletch, I'll pass that on and see if it helps!

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