Can anybody help out with an address for Sky TV? I've plenty of telephone numbers but getting a reply in a reasonable time is out of the question. All I want to do is cancel my subscription as I'm now using Freeview+. Help greatly appreciated.
I have had one of the worst experiences of my life in dealing with Sky. I ordered Sky Talk and Broadband and after 7 weeks of waiting and multiple phone calls decided the only option was to cancel the order.
During the debacle I sent emails and letters to which I did not receive acknowledgment or reply.
Canceling was easier said than done. The only way I could eventually get anywhere was to ring and put up with being shoved from pillar to post until finally I got the department that could actually cancel my order.
Do not hold your breath that a letter will get you a result.
I didn't see your posts until after I'd replied to johnnyrocker. But thanks anyway it all helps. bremner, that is exactly how I felt earlier. In my case it's easy, I've cancelled the Direct Debit and informed Sky by email, so all they've got to do is pick up a digi box.Thanks again all of you.
This thread is now locked and can not be replied to.