Shutdown and Restart Gone

  SpookTheBlackCat 18:30 02 Sep 2007

Can anyone help resolve my problem. The menus above have dissappeared from my PC, as have Start , Run and some others. If I hit Cntrl Alt Del, the only options are Logoff, the rest being greyed out. I have tried Safe Mode, Restore, and it comes back saying unable to change the PC settings. I have installed and updated Norton and ran full scan , but still no fix. It is OK if I create a new user and log on as that, but there must be a known solution

  jimv7 18:35 02 Sep 2007

Try a system restore to before it started.

  SpookTheBlackCat 18:37 02 Sep 2007

Tried that as well still does not Restore the PC, thanks anyway

  brundle 18:40 02 Sep 2007

Which version of XP & what is the precise wording of the error message ? Does it mention Group Policy?

  SpookTheBlackCat 19:20 02 Sep 2007

Thnaks Beta, but how do I get into the registry if I don't have Start Run Regedit?

  QuizMan 19:28 02 Sep 2007

Hold down the Windows key on your keyboard while pressing E. This bring up Explorer and Regedit is in the C:\Windows folder.

  SpookTheBlackCat 18:54 03 Sep 2007

Thanks for that guys. I now have the Shutdown and Restart options, but still require the Start Run which is not there. By the way Beta, when I tried Windows R it says Im not allowed to do that due to restictions on this PC, but I got in via Quizmans option. I have also since found out that I have been infected by the Hackman.root virus, which I am currently find a solution for.

  SpookTheBlackCat 21:12 03 Sep 2007

Thanks to all for your help. Problem solved using Spyware Doctor.

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