shutdown problems

  casper69 13:07 22 Jun 2006
Locked

hello

afew months a go i had a problem where my pc intermittantly would not shut down fully it would hang at the saving settings screen,its now back and ive been told i need a supported hotfix but i have to call microsoft to get it but the only problem is my windows was from a OEM cd so they wont give me any support anyone know where i can get the supported hotfix please cheers

below is microsofts link for problem

click here

  Fruit Bat /\0/\ 13:42 22 Jun 2006

Shutdown problems
click here
click here
click here

  casper69 07:21 13 Jul 2006

hello to all who has help with this problem i am still getting the screen hanging on the windows is shutting down screen i have tried every link above and it still hangs, when my pc gets on to that screen it still hangs is it safe to press the power button to turn the pc off as everything seems to be saved, as i see this as my last resort
cheers

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