Shutdown Problem

  27college 15:14 26 Apr 2009
Locked

Hi
Looking for your some help, if poss. When I try and shutdown, my computer freezes after a few seconds. I end up having to unplug the power. If I do a disc cleanup first, it is more likely to shutdown normally. It's a normal desktop, Windows XP.

Thanks

  rawprawn 15:33 26 Apr 2009

It is often a program or external drive that causes this problem. If you have any external drives plugged in take them out. Also look and see which programs are running when you shutdown, and try closing all programs before shutting down then if this is the case you can narrow it down.
Norton may be one possibility.

  rawprawn 15:37 26 Apr 2009

Also look at this troubleshooting guide
click here

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