shut out of mailbox

  PaulineC 23:04 28 May 2009

My laptop has suddenly decided not to let me read my e-mails.
I can navigate to the Hotmail box, and see that new mail has arrived but I cannot open any e-mails, send e-mails or move to other boxes. I can access my googlemail account without difficulty and can get into the hotmail box on my desktop pc. How can I get back n with my lptop? I don't even know where to go for help: to Hotmail, Vista or my ISP.

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