setup problem with Demoshield Player

  raymond leslie-295325 19:47 18 Dec 2005

I have just purchased a new scanner (canon LidE 60) and now find it will not install. Following instructions, the icon appears on the desktop, but on trying to install the software, and after choosing the English language option, a message comes up "Demoshield Player has encountered a problem and needs to close. We are sorry for this inconvenience".
Has anyone else had a similar problem ?

  howard63 20:15 18 Dec 2005

yes I have had this with my canon lide 20. I have not got to the bottom of it yet but believe it to be a setting in the registry. My other pc accepts it perfectly which is why I have not found the solution yet.

  raymond leslie-295325 21:13 18 Dec 2005

After I posted the question, I put Demoshield on the search engine and it came up with a reply about Quicktime and iTunes. This has worked for me straightaway.


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