Settingup email with Supanet

  Publisher 17:48 02 May 2005
Locked

I have just gone onto BT broadband, my ISP is Supanet.

No matter what I do I cannot get to send or receive emails using Outlook Express, only using Supanet webmail.

The help on supanet site is non existent, and I object to paying £1 a minute to phone!!!

Has anybody out there any idea how I do it?

DRiM

  Rayuk 18:26 02 May 2005

Have you checked your e-mail was set up correctly just recheck or better still delete them and start again.

  Publisher 18:33 02 May 2005

I have done that.

Several times in fact. I can receive mail, but cannot send.

DRiM

  Rayuk 18:40 02 May 2005

Something I have done on more than one occasion is to have mistyped smtp as smpt

  Publisher 18:43 02 May 2005

Thanks Rayuk, checked that. No problem there.

DRiM

  VoG II 18:47 02 May 2005
  Publisher 19:09 02 May 2005

Thanks VoG, but as I said, its not helpful, I don't understand a word of it. I would like to know what I put in the dialogue boxes, what I tick etc.

DRiM

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