Serious Problems with Windows Installer

  julius44 10:37 05 Jan 2009
Locked

Hello all I have a desktop with Windows XP service pack 3, its a pentium 4, never really had any probs with it but just before xmas, i started to have a few probs with it. I have MS office 2003, with word, excel, powerpoint, etc, but now when i click on word in ms office the windows installer comes up, and says preparing to install, and then ms word trys to open, and a message comes up that says the command cannot be performed becos a dialogue box is open(windows installer i guess!!!) click ok and then click open dialogue box to continue. This problem happens all the time, and the windows installer preparing to install icon happens on some of my other programs as well. Can u please tell me WHY this is occuring and HOW to stop it please. thanks. very urgent help is required here please!!!! thanks

  Technotiger 10:45 05 Jan 2009
  Stuartli 13:39 05 Jan 2009

Try installing the latest version (4.5) of Windows Installer:

click here

  julius44 18:39 05 Jan 2009

Thanks for both the links from both of u much appreciated. Stuartli, pls can u point me in the direction of the correct link/file that i need to download pls, becos on the site there seem to be various files to download, i just need to know WHICH one that i need. thanks

  Stuartli 17:39 06 Jan 2009

WindowsXP-KB942288-v3-x86.exe from:

click here

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