Serif PagePlus 9

  geedad 13:29 28 Mar 2009

I subscribe to PC Advisor mag, and they have included a DVD with a freebie from Serif called PagePlus 9.
However, when I try to install it, I get an error message number 6001, with " Setup has experienced a problem"
Exit all running programs etc...
But it won't install. Anyone with the same experience?
And what advice do you offer, please.

  gardener 14:46 28 Mar 2009

Searched and found this, it may do the trick.

Delete the contents of
C:\Program Files\Common Files\Installshield
Then try reinstalling the programme again.

  geedad 15:23 28 Mar 2009

Thanks for your response. I have found something like 5 or 6 programs on Installshield. Is it OK to delete these, as you suggest?

  gardener 15:24 28 Mar 2009

Yes it shouldn't cause a problem.

  gardener 15:28 28 Mar 2009

But make sure it's only the stuff in 'common files'.

  gardener 15:34 28 Mar 2009

If you're worried, rename the folder and then if you have problems you can always rename it back to the original.

  geedad 19:13 28 Mar 2009

It worked fine!
Just confirms my faith in this forum and its members.
Thank you again!

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