Which programme were you using for email before? On most of them, you will find a button on the drop down lists which enable you to 'export contacts' etc. Let us know the programme and we'll try to find a guide for you.
the contacts issue has been resolved. I can recieve messages through Outlook but all my out going messages failed. a menu asking to enter the " network password" keeps popping up. I tried my e-mail password but it wont accept. In the menu, it contained: " Server- Pop.server.net User name - my e-mail address Password- (what password i would enter? my e-mail password is not accepted