Self repair of Epson stylus Printer 480

  Nuneatonian 19:34 07 Sep 2005

My printer has decided to pack up on me. An error comes up "unknown hardware error" I have contacted Epson, they advised me to take the printer into one of their service centres, my nearest is about 20 miles away, and I would have travel by public transport! I then decided to get another printer, but having tried two different ones found that my small memory on my computer,only 24 Ram wasn't big enough for the up to date printers. Is there anybody out there had same problems, is there anyway getting into this printer and doing it myself. I know I don't know what the problem is with the printer, but the ink status box does come up ok. I put new ink in the day before. Does anybody also know if there is a printer which works with a small memory computer. My current printer came with the computer. I do not wish to go the expense of increasing the RAM as I do intend to hand this computer to my son, when I purchase a new computer. Help!!!

  Diemmess 19:49 07 Sep 2005

If you download Everest (free), run it, and find the type of motherboard and details of your existing RAM, and then post the detailed results on here.

I am sure that others like me have a "spare bag" of older RAM which is not only expensive to buy but difficult to find and would happily send you some if suitable for your computer.

  Fruit Bat /\0/\ 19:54 07 Sep 2005

Problems with my Epson C40UX printer, the red and green light began flashing and a window popped up, saying, take it to your services center because some parts have reached the end of their life.

Printer companies set a “protection counter” on all printers , it’s an internal counter measuring the amount of ink wasted by head cleaning.

Reset the "protection counter" as well as clean the “waste ink pad overflow”.

1. Unplug the power and USB cables from the printer. Pry open the C40UX printer, careful not to break anything. Use a flat blade screwdriver to pry it apart; there are two-three tabs at the back and two at the front. Gently push them in, and then using a bit of force pry apart the cover.

2. Next remove the two (2) waste ink pads. They are located at the back on the left hand side. I used the flat blade screwdriver to lift up the ink pads (they were soaked). Please use rubber gloves as it gets very messy.

3. Next wash them with just plain hot water until they are white again. I just let the hot water run on them (the pads are about three inches long).

4. Once washed dry them using a hair drier. (you could place it the sun for a few hours or on top of your heater or maybe in a heated oven; (make sure you do not set it on fire with too much heat).

5. Once dried place the pads back in the ink waste bin at the back of the printer.

6. Closed the printer cover and put back all the pieces and plug in the USB & power cable and turned it on. (Yes the lights are still flashing).

7. Go to this link and download this software: click here

8. Install the software and run it.

9. Select your printer and model number ( It only says C40 there is no UX, choose it anyway). It will ask if you replaced with new pads; say “YES”. Then close the window.

10. Now right click on the SSC service utility, it looks like a printer icon near your clock in the task bar.

11. Then click on reset counters. You can do all other stuff with this utility too.

12. Turn off the printer power and then turn it on again. If necessary un-plug the power cord from the back of the printer, wait 20 seconds. Plug it back in.


  Totally-braindead 22:53 07 Sep 2005

If it is the printer at fault and not something else perhaps this will help click here someone on this site gave the link to this a while ago.

  Nuneatonian 19:10 08 Sep 2005

Thanks for the help, I am going to get at the ink pads to clean them. My printer is different to C40UX
FruitBat I did look at the link you suggested but as a novice, could't work out where you downloaded software from the site.
Totally-braindead I have studied the online manual,pity I can't print it!!! Do I have to download software after cleaning the pads?

  Fruit Bat /\0/\ 20:28 08 Sep 2005

Yes you need the software to reset the counters

I have done same job on a 600 printer.

To download the software click on the blue wrting at the bottom of the page that says I agree wit all the above...

  Nuneatonian 17:08 09 Sep 2005

Have attempted to remove the pads,It is more difficult than I thought. Having trouble getting the bottom one out. You were right about the mess. Unfortunately I've got ink on my hand and can't get it off. Being a lady it does not look very nice. Tried brush cleaner, to no avail. Is there an easier way of getting at this bottom pad it is longer then the top one, it runs right under parts of the where the ink pours in. Another thing any idea how to get this ink of my hand? HELP!!

  Diemmess 17:38 09 Sep 2005

Lemon juice is supposed to clean stained fingers but is probably an old wives tale with emphasis on OLD.

Drastic but more effective is dilute Domestos, but overdoing this will shift the skin itself.... so if you try it, work up from a dilute solution and when enough is enough, rinse, dry and apply a good hand cream. Hydrogen peroxide can remove some stains but use 10 volume stuff diluted with equal water.. too strong and again - bye bye skin!

Finally you can expect most of it to disappear during ordinary washing and an overnight's rest.

  Nuneatonian 18:03 09 Sep 2005

Hi Diemmess.
Thanks for the suggestions. I'll try them, with caution. Can't show myself in public at the moment!!

  Nuneatonian 16:50 11 Sep 2005

Just like to say the ink has eventually faded off my hands, but still have the problem getting the printer sorted. You might say get a new one, but my computer has a small Ram and other uptodate printers take up too much memory for my computer to cope with. I don't wish to go to expense of upgrading the memory as I would like to hand the computer to my son when I do get another computer.

  pj123 16:59 11 Sep 2005

False economy. So your son gets a duff computer, who will then post on this Forum.

The best way forward is to dump the one you have and both of you buy a reasonable up to date PC system including printer.

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