Seems my gigabyte GN-BR01G router will NEVER work!

  LaineyF 13:26 04 Feb 2006
Locked

Hi all,
Here goes,

Been trying to get the folowing working since Christmas and no joy!

Tesco Broadband
Gigabyte GN-BR01G router
D-Link DSL-300G+ modem

I have a pc and laptop and want to share the internet connection. Defo no problems with modem, problems only start when router is introduced to the system. No problems with the laptop - have tested by connecting to various other wireless networks. I'm trying just to get router into the system and get internet access on PC before trying the laptop. Although I do know that the laptop can see the network and if I try to connect it just continually displays the "connecting" message. Anyway if I add the router to the system now, it will automatically detect a dynamic ISP configuation. It seems to run through auto setup quite easily. Sometimes I can even get internet access once, but if I try after that I get nothing.

Had a quick look at the router log (on the configuration page - 192.168.1.254) at this point and see the following:

"cannot rebind IP - rediscover"

Is this anything to with the fact that I get a different IP each time from Tesco?

I have tried changing the router WAN MAC address to that of my PC, but that hasn't helped.

Any ideas?

Oh yes, had a look at the event viewer and get all these errors warnings - are they anything to do with the problem?Event Type: Error
Event Source: Dhcp
Event Category: None
Event ID: 1000
Date: 03/02/2006
Time: 11:40:19
User: N/A
Computer: TOMMYHOOTER
Description:
Your computer has lost the lease to its IP address 82.2.46.39 on the Network Card with network address 0020ED390107.

For more information, see Help and Support Center at click here.
=================================================

Event Type: Warning
Event Source: Dhcp
Event Category: None
Event ID: 1003
Date: 03/02/2006
Time: 11:40:18
User: N/A
Computer: TOMMYHOOTER
Description:
Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 0020ED390107. The following error occurred:
The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

For more information, see Help and Support Center at click here.
Data:
0000: 79 00 00 00 y...

=================================================
Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 03/02/2006
Time: 11:18:25
User: TOMMYHOOTER\burgess
Computer: TOMMYHOOTER
Description:
The server {32A7166B-8D57-4EC5-B480-A0E747B1BB09} did not register with DCOM within the required timeout.

For more information, see Help and Support Center at click here.
=================================================
Event Type: Warning
Event Source: dnscache
Event Category: None
Event ID: 11050
Date: 03/02/2006
Time: 11:04:55
User: N/A
Computer: TOMMYHOOTER
Description:
The DNS Client service could not contact any DNS servers for a repeated number of attempts. For the next 30 seconds the DNS Client service will not use the network to avoid further network performance problems. It will resume its normal behavior after that. If this problem persists, verify your TCP/IP configuration, specifically check that you have a preferred (and possibly an alternate) DNS server configured. If the problem continues, verify network conditions to these DNS servers or contact your network administrator.

For more information, see Help and Support Center at click here.
Data:
0000: 51 27 00 00 Q'..
=================================================

Event Type: Error
Event Source: Dhcp
Event Category: None
Event ID: 1002
Date: 03/02/2006
Time: 11:04:52
User: N/A
Computer: TOMMYHOOTER
Description:
The IP address lease 82.2.46.166 for the Network Card with network address 0020ED390107 has been denied by the DHCP server 82.2.46.40 (The DHCP Server sent a DHCPNACK message).

For more information, see Help and Support Center at click here.

=================================================

Any help will be greatly appriciated, as I'm really stuck now and a bit of a novice and have had no replies from GIGABYTE technical help.

  keewaa 14:18 04 Feb 2006

OK so you have the PC wired to the router via ethernet.

I would turn everything off and unplug all , turn the modem on let it settle, turn the router on, reset the router, turn it off, plug it into the modem turn the router on, then plug the pc into the router, turn PC on, log into the router and upgrade the firmware and see if that fixes it.

If not:

What is the status of the lights on the router?

Is your PC TCP/IP settings for the LAN set to obtain IP and DNS automatically ? (see manual appendix for details)

I'm guessing the settings detected within the router should be;
VPI=0 VCI=38 PPPoA encapsulation=VC-MUX
dynamic IP address

  LaineyF 17:54 04 Feb 2006

Have tried all the on off stuff, then tried to upgrade firmware but I'm not sure what it is! Clicked on "upgrade firmware" then I have to enter something or browse - not sure what I'm looking for. Where would I look or what would I type in?

Also the lights are as follows:

PWR - ON
LAN1 - ON
WAN - ON
WLAN - FLASHING

PC set to obtain ip address automatically and DNS auto too. Router guide only mentions setting to get IP automatically.

  keewaa 18:02 04 Feb 2006

Look like everything is ok, a firmware update might not be needed but if it is : I think you need to download the firmware update from the manufacturers web site for that particular modem, save it to your PC desktop, then .... as you say ... browse to it during that process.

BUT try this first ... look in internet options, connections - set to never dial a connection, click LAN settings, and tick auto detect settings.

  LaineyF 18:12 04 Feb 2006

Have looked on the manufacturers page, and I have the latest firmware installed.

Ticked auto detect settings, but unable to select never dial a connection. Its is light grey instead of being black. I assume this is because I have nothing in the box above it.

  keewaa 18:33 04 Feb 2006

Disable any software firewalls, see if they are blocking.

  LaineyF 20:10 04 Feb 2006

have disabled windows firewall and the tesco one. Still no joy. Could there be anything else in the tesco security that would be causing this problem?

  LaineyF 20:22 04 Feb 2006

Just a thought, can you see anything wrong here? Does IP routing have to be enabled?

With Router (NO internet access)

C:\Documents and Settings\burgess>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . : tommyhooter
Primary Dns Suffix . . . . :
Node Type . . . . . . . . . : Unknown
IP Routing Enabled. . . . : No
WINS Proxy Enabled. . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . : Realtek RTL8139/810X Family Fast Ethernet NIC
Physical Address. . : 00-20-ED-39-01-07
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 82.2.39.48
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 82.2.39.49
DHCP Server . . . . . . . . . . . : 82.2.39.49
DNS Servers . . . . . . . . . . . : 194.168.4.100
Lease Obtained. . . . : 04 February 2006 20:10:06
Lease Expires . . .. : 04 February 2006 20:11:06

C:\Documents and Settings\burgess>
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Without Router (Internet access ok)


C:\Documents and Settings\burgess>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . : tommyhooter
Primary Dns Suffix . . . . :
Node Type . . . . . . . . . : Unknown
IP Routing Enabled. . . . : No
WINS Proxy Enabled. . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . : Realtek RTL8139/810X Family Fast Ethernet NIC
Physical Address. . : 00-20-ED-39-01-07
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . : 192.168.1.2(modem)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . : 192.168.1.254(router)
DHCP Server . . . . . . . : 192.168.1.254(router)
DNS Servers . . . . . . . . : 194.168.4.100
192.168.0.1 (modem)
Lease Obtained. . . . : 04 February 2006 19:23:06
Lease Expires . . .. : 04 February 2006 19:23:06

C:\Documents and Settings\burgess>

  keewaa 20:22 04 Feb 2006

If you go
start-run-cmd
and type in
IPCONFIG /ALL
could you copy and paste in what it says.

  LaineyF 20:25 04 Feb 2006

Did you just read my mind?!

  keewaa 20:37 04 Feb 2006

Those IP addresses have totally confused me.

Just realised what modem you're using. This DSL-300 crops up in many forums with problems like this, when trying to link it to a router.

I would recommend you buy a combined adsl router modem such as Belkin F5D7632UK.

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