security update won't install.

  charlton200 10:30 16 Feb 2010
Locked

Every time I go to shut down it says I have a security update to download. This is every time I shutdown.
I went to microsoft download page to check and it's the same item that failing to download as it's got failed to loads of them.
The failed download is:
Security Update for Microsoft Office XP (KB977896)

Any idea how to download this update or stop it from slowing my shutdown with an update that fails every time.

Thank you.

  iscanut 10:40 16 Feb 2010

Rather than use MS update, try downloading it direct from here and then if download Ok, install it. Worth a try. click here

  cocteau48 10:41 16 Feb 2010

Do you have office set to run at startup?
click here

  iscanut 10:42 16 Feb 2010

PS...Other option is to go into MS update and hide the update so that it is never available for download.

  birdface 10:43 16 Feb 2010

looks like an update for Microsoft Office.
If you do not want to see it again run a manual update and when it shows click on it and another box should open tick do not show this update again.

  iscanut 10:51 16 Feb 2010

snap !

  charlton200 20:41 16 Feb 2010

Thanks all sorted now: it doesn't show anymore.

Thanks for your advice.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Galaxy Note 8 vs iPhone X

Awful clip art from 1994 is being tweeted every hour by a bot

iPhone X vs Samsung Galaxy Note 8

Les meilleurs navigateurs internet 2017