Security tools malware

  lightfeet 10:04 28 Feb 2011
Locked

My friend has been infected by Security tools malware & is unable to access safe mode via F8. On pressing F8 he goes into Boot Order screen rather than Safe mode. Has anyone any idea how to get into safe mode from startup? We have tried via msconfig without success as that appears to be infected as well.

  lightfeet 10:06 28 Feb 2011

By the way, the operating system is Vista

  natdoor 11:45 28 Feb 2011

You will be able to delete Security Tools by following this procedure click here

  Confab 12:15 28 Feb 2011

Probably one of the other F keys then – Try F2 if that doesn’t work then just try the others. Remember though you only have a limited amount of time to hit the F key before windows starts.

  Confab 12:15 28 Feb 2011

Probably one of the other F keys then – Try F2 if that doesn’t work then just try the others. Remember though you only have a limited amount of time to hit the F key before windows starts.

  rdave13 12:19 28 Feb 2011

Also try tapping F5.
Usually,though, if you get to the temporary boot order via F8, then tap F8 again.

  lightfeet 22:16 28 Feb 2011

We eventually got into safe mode by tapping Ctrl+Alt+Del while logging on. This opened Windows Boot Manager then F8 opened Advanced Boot Options. We then did a System Restore which got rid of the Malware. Hopefully it wont return! Thanks for all your help

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