Seagate external hard drive not recognised anywhere on the PC?

  wonderer99 09:15 27 Oct 2014
Locked

Hi all

I have a 500GB external Seagate HD. When connected to my pc yesterday however it was not recognised anywhere, not showing in dvices and drives, in disk management or even in the bios. It was fine the last time I connected it and it actually starts up although makes a clicking sound for about twenty seconds.

I took it out of the housing and connected it directly but still no sign. Have tried different USB ports and I have used various online tools including Seagates own tool but nothing sees it.

Any ideas at all as I have never had a drive not recognised anywhere before?

  Ian in Northampton 10:07 27 Oct 2014

Do you have another PC you can connect it to? The clicking noise sounds rather worrying, and I'd suspect the drive has developed a fault.

  spuds 10:11 27 Oct 2014

There appears to be a number of possible solutions to this problem via a Google search, including Seagate support. So perhaps an idea or suggestion to check that out first.

Not sure if this will help, but a YouTube video on the subject click here

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