screen says paper jammed but it is not

  cardcraft 10:55 04 Mar 2012
Locked

I print one page then lights go on on mini screen and tells me paper jammed but is is not, I have to keep turning it off then on just to print the mext page!! I have spoken to epson and advised to take back but I bought it Feb last year but cannot find receipt, any ideas please,

  KRONOS the First 11:11 04 Mar 2012

Very useful to mention which Epson model you have.

  Fruit Bat /\0/\ 11:31 04 Mar 2012

Uninstall and reinstall all printer software.

  T0SH 12:09 04 Mar 2012

Sounds very like a paper pick up problem, sometimes the solution can be as simple as lightly roughing up the rubber paper pick up wheel with sandpaper/emeryboard or the likes, to remove the slipery surface polish, in other cases it requires a replacement wheel

Cheers HC

  Ian in Northampton 15:14 04 Mar 2012

At a guess, there's a sensor in there that is either malfunctioning, or is being affected by perhaps a scrap of waste paper that's got into the mechanism. Can you open up the printer and have a thorough look?

  cardcraft 09:53 05 Mar 2012

Thanks to every who helped with my Epson SX415, will try all

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