SCREEN GOES WHITE ON LAPTOP

  billyjo 1 08:36 19 Mar 2010
Locked

I HAVE A DELL LAPTOP THAT I JUST BOUGHT.WHEN I CLICK ON A ICON ON THE SCREEN ,IT LOSES THE PICTURE THAT I HAD ON DISPLAY AND THE SCRREN TURNS WHITE.THE ONLY THING LEFT THAT I CAN SEE IS THE TASK BAR.I GO TO DISPLAY,CHANGE THE PICTURE THAT I WANT ON MY DESK TOP,CLICK APPLY,BUT IT STAYS WHITE.I SWITCH OFF LAPTOP,RESTART AND THE DISPLAY PICTURE COMES BACK.AS SOON AS I CLICK ON THE SCREEN ANYWHERE IT TURNS WHITE AGAIN.ANE SUGGESTIONS PLEASE.IT IS A DELL INSPIRON WITH WINDOWS 7 HOME PREMIUM .THANK YOU
BILLYJO

  Andsome 08:52 19 Mar 2010

It is bad manners to post in capital letters, it is considered to be shouting.

Have you installed any add ons? I take it that you have Windows 7? I had a problem in W 7 with one particular add on, try disabling them one by one and see if the problem is solved. If you have not added anything to the computer take it back to where it came from and complain. Don't be fobbed off, it is the shops job to sell you usable products.

  northumbria61 12:35 19 Mar 2010

I would suggest taking a look in your Task Manager at the time this happens to see what applications you have running - it could be a conflict.

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