I have an Epson Perfection 4490 Photo scanner but when I try to scan negatives, on their own or in the holding clip, it either shows a small rectangle with no detail or a black/white outline of the holding clip!
Obviously I am doing something wrong in the initial setup, but what can it be?
Let me know if you need more info, but thanks again anyway.
I agree with mole44, it does sound as though you havent removed the white cover on the inside of the lid...........I've got the Epson V3000 - quite an old machine now, but looking at your model the basic operation is the same.
Yes mine is the same, the slide/negative holder is stored behind the white cover, however when my missus tried it she removed the cover, took the holder out and then carefully clicked the cover back in place!!
Hi folks - is my face red! I later found the shortcut to "User's Manual" which clarifies the query - once you can find the bit that deals with the problem (not exactly straightforward......!!!!).
ps the new revamped format of the forum seems to have lost the box you tick to say satisfied with replies, at least I can't find it. There seems to be a "bubble" to tick in the summary page of posts but it won't accept my efforts to tick it!
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