scanner wont scan despite saying its ready to use

  cybermumsue 18:39 23 May 2006

my artec scanner ultima 2000 has been installed with success including the drivers yet when i go to scan it says cannot operate, please check plug is in , led light is on etc. (which it is)
it is plugged in happily to the usb and on device manager there are no problems and working properly

  Jackcoms 18:43 23 May 2006

I sometimes have this with my (cheap and cheerful) Medion scanner.

Completely remove the USB plug from the socket and then plug it back in. Re-start the PC and try again

  €dstowe 19:58 23 May 2006

Is this a self powered scanner? Is it connected via a USB hub?

It may be a power issue.

Try using it with all other USB devices unplugged.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Xiaomi Mi Mix 2 review

What went wrong at the Designs of the Year 2017

iPhone X news: Release date, price, new features & specs

Comment regarder des séries et talk-shows américains en France ?