Scanner source problem

  fadviser 09:37 15 Sep 2009
Locked

Help please. Just transferred to Vista and installed a Canon scanner without any problem and it worked OK.
I've started getting a pop up panel headed 'Get pictures from R5C822', when I click on the 'acquire' symbol anything I click on in the panel has no effect and the scanner will not do anything while it's there.
Under the File heading in 'sources' I find the wording 'WIA-R5C822 1.0 (32-32)'

  Bagsey 09:53 15 Sep 2009

Have a look at the items on this page. I suspect that for some reason it is not talking to any camera etc that you have connected to your system.Why this is I dont know but check out you usb cables as a starting point.
click here=

  fadviser 14:47 16 Sep 2009

Thanks Bagsey. I checked connections, turned everything on and off etc without success. I couldn't get much off the web pages you suggested I'm afraid.
On the plus side though, I've never tried it before but I learnt how to scan using the CanoScan toolbox, it's not quite as easy as Photostudio but at least I can scan things now.
I'd welcome any more suggestions though.
Thanks again for your interest.

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