HI. HAVING PROBLEMS WITH SCANNER. AGFA SPAPSCANe20. ALL SOFTWARE LOADED,TRY TO SCAN WINDOW OPENS. TURN SCAN ON OR CONNECT. WHICH IT IS . HAD THIS PROBLEM BEFORE BUT CANT REMEMBER HOW I GOT ROUND IT ANY HELP PLEASE?
Check all your cables, make sure power is on and getting to scanner. I know it sound crazy but just sometimes we forget the basics. Last week I had a similar problem. Scanner not working, unplug from usb hub and plug into rear of PC aok, plug back into hub not working. I called the hub a worthless pile of.............. then realised I had the hub lead plugged into the hub. Both ends that is. No connection to USB port on PC......doh.
auto, when you tried billy's suggestion. Did you remove the USB cable from the computer? If not remove it, then uninstall your scanner. Then shut down. So your computer forgets all trace of your scanner. Then reinstall your scanner as if new. It's worth a try..Lap..