scanner problems

  young gaz 21:53 10 Jun 2003

i am using windows xp my scanner is epson 640u when i click on the programme to start any application my screen goes blank for a second and then my screen resolution changes from 32 bit to 8 bit making it impossible to see i have tried reloading it many times but still same result

  LAP 22:15 10 Jun 2003

Has your scanner worked ok prior to your problem? ..Lap..

  young gaz 22:26 10 Jun 2003


  LAP 22:46 10 Jun 2003

young Gaz,
I would disconnect your scanner and 'remove it'. Then do a system restore back to when everything was running ok. Run your computer and when satisfied that your other programmes are running ok re load your scanner.
Wait and see if anyone else agrees or diagrees with this, if not it's worth a try..Lap..

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