Scanner problem

  The Teacher 19:51 07 Apr 2006
Locked

I have an Ultima 2000 scanner that came with my machine. It worked fine when I ran WinME but since upgrading to XP Pro it won't work.

I have been to the manufacturers website and looked for an update, I thought I had found one but the scanner still does not work, giving me a "cannot open TWAIN driver" message.

I am in urgent need of using this scanner this weekend. Can anyone help with this?

Many thanks

  howard63 20:05 07 Apr 2006

you could try uninstalling the software for the scanner and then install using compatibility mode ie win ME. When I upgraded from ME to xp I set it to dual boot so that all my old stuff still worked under me.

  john-232317 20:26 07 Apr 2006

XP wont load drivers unless they are passed by XP, I had an HP that would not work. I updated the driver by picking one from a list, XP said it didn`t like the driver but I still loaded it and the scanner worked fine.

  The Teacher 21:46 07 Apr 2006

How do you do that compatibility mode? I only XP Pro on my system and don't have a ME disk.

  bluto1 22:22 07 Apr 2006

As howard63 said, totally uninstall the scanner, and I think you`ll find that when you try to install it on WinXP as a new install, it`ll be accepted. Mine was, I hope yours is

  The Teacher 23:08 07 Apr 2006

Done that several times bluto1. Still not working.

Thanks anyway.

  VoG II 23:10 07 Apr 2006

Have look on click here

If you cannot find an XP driver, a Windows 2000 one will work.

  baldtaco 23:42 07 Apr 2006
  terryf 05:29 08 Apr 2006

Agree with VoG, I have an epson GT7000 SCSI scanner and a win 2000 driver works fine with XP pro that otherwise didn't want to know

  pj123 11:48 08 Apr 2006

I have a zip file for an Artec Ultima 2000E (which might be what your scanner is) for Win XP Home and Pro.

It is 3mb but I can email it to you if you would like to try it???

Contact me via the envelope.

  The Teacher 20:45 08 Apr 2006

Email on its way pj.

Thanks to all others but all the drivers, from various places I have tried don't work. I will see if the drivers from pj work, if not it will be the excuse I need to buy the HP scanner I want.

Thanks again.

The Teacher

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