Scanner has shadow on one side. XP Pro SP2

  m800afc 16:32 05 Dec 2007
Locked

I have an HP Diamond 2400 scanner. It has recently acquired a shadow on the right hand side of scans. The scanner is clean, and is not visibly damaged. It has not been knocked or banged. The shadow occurs on all modes of scan.

click here

Does anyone know if it can be removed, or is it time for a new scanner?

  howard64 18:00 05 Dec 2007

try a different usb cable - it might be a broken wire - if it is not a usb connection deff time for a new one

  Stuartli 18:11 05 Dec 2007

Perhaps the light (cold cathode?) may be towards/at the end of its life.

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