Scanner Dead?

  jack 20:24 05 May 2010
Locked

One of my flock reported that his Canoscan 3200 appears to have ceased functioning.
Would I care to take a look?
After much unloading and reinstalling of the software and downloading the latest TWAIN it still did not work.
We tried through the Scanner software and through
third party sources- Paint shop and Picasso
The message was always the same 'Twain source not found.'
I have now taken the scanner and installed it on my 'graphics only' machine
Here it works OK
So what is the likely problem on 'Flock members machine?
One possibility come to mind is a duff cable
Anything else to look for?

  MAT ALAN 20:34 05 May 2010

error been known to be linked to temp file twain.mtx.
delete this file and try again, might need to reboot...

  woodchip 22:13 05 May 2010

It is the Twain river thats at fault, you need the correct driver Twain Canoscan 3200 Delete the old before loading the new. You could see if it will remove in Control Panel under "Scanners and Cameras"
also do a search for twain and remove them

  woodchip 22:17 05 May 2010

PS this could be a USB problem, try removing all USB from Device Manager and then allow USB to reload before pluging scanner back in.

PPS USB Hardware should be plugged into same USB as originally loaded

  woodchip 22:17 05 May 2010

PS this could be a USB problem, try removing all USB from Device Manager and then allow USB to reload before plugging scanner back in.

PPS USB Hardware should be plugged into same USB as originally loaded

  jack 12:16 06 May 2010

When I return the machine I will take another cable.
Meanwile with the thought that some Windoze surgery may be required I asked about his Windoze disk
Oh I have it somewhere he said - digging it out of a CD wallet - 'and the Key?'I asked

Whats that then? he said-
Ho Hum!
And so another post is in the offing

  john bunyan 12:21 06 May 2010

Has he changed OS? I have 2 Canon scanners, and with 64 bit W7 they need drivers from Canon. Also I have Photoshop CS4 and Twain only works with the 32bit PS (that is installed as well)

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