Scanner & Camera Wizard not detecting camera

  rebran 11:27 18 Aug 2005

I have Windows XP with service pack 2.

My computer has ceased to recognise my camera automatically, using the windows Scanner & Camera Wizard.

I have tried to add it as an Imaging Device, by opening the Control Panel – Scanners & Cameras and clicking on “Add an imaging device”. (I do not have an installation disc for the camera.)

Despite the camera being switched on and connected to my PC, I get this Error Message:- “The Computer cannot detect the scanner or camera. Please make sure the device is turned on and properly connected to the computer."

I am still able to view my pictures, because “Camera (F:) is added to my PC under “Devices with Removable Storage”, but this method is not as satisfactory.

Is there a means of remedying this problem, so that the camera is detected by the Scanner & Camera wizard?

Roy Branson

  johnnyrocker 11:38 18 Aug 2005

try removing in device manager re booting and see if pc will then pick up new hardware.


  rebran 12:27 18 Aug 2005

Many thanks, Johnny.
As suggested, I have used the Device Manager.
However, when the camera is re-connected and recognised, it appears under Camera F drive.
In the Device Manager it appears under the DISK DRIVES instead of the Imaging Devices.

  Stuartli 13:11 18 Aug 2005

That's because it is regarded as a removeable drive in the same way, for instance, as a card reader/writer.

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