My daughter is complaining that she can't save a picture from the Piczo web site onto our computer all the time. It seemed to be the files which are 'art' file types whatever that is. The only one which works ok is if they are 'gif' files. Sometimes she says they are 'bitmap' and sometimes they work and sometimes not. Her friend says she has no problem with the same pictures which don't work. So what could be different on our computer. We have IE7 don't know which they have.Could I have something set which is not correct in some way? Thanks for any help.